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Metalbird New Zealand Help Center

<p><style type="text/css" id="isPasted"></style><span data-sheets-root="1">Each piece in the collection is officially licensed under Warner Brothers, with licensing number &#xA9; NLP &#x2122; Middle-earth Enterprises, licensed to New Line. (s24) making it 100% authentic! You&#x2019;re bringing home an authentic piece of Middle-earth, crafted with the highest quality and attention to detail.</span></p>

Each piece in the collection is officially licensed under Warner Brothers, with licensing number © NLP ™ Middle-earth Enterprises, licensed to New Line. (s24) making it 100% authentic! You’re bringing home an authentic piece of Middle-earth, crafted

How authentic is this collaboration?

Lord Of The Rings

Installing Your Metalbird

What a Metalbird is Made Of (And Why It Looks So Good)

Bird Size, Travel & Real Bird Reactions

Who Makes Metalbirds (And Where)

Ordering, Shipping & Returns

Our Conservation Work

Product

Do I need to create an account to buy a bird?

Adding/Changing/Cancelling after I have placed my order

How returns and refunds work

Order

How do I track my order?

Who do you ship with?

Can I ship to multiple addresses?

Can you ship to a PO box?

How much does shipping cost?

Do you offer free shipping?

Do you ship Internationally?

Filing a Claim

Policies

Claim Status

Route Shipping Protection

Shipping

How long does delivery take?

My order was marked delivered but isn't here

What do I do if I receive the wrong item in my order?

Delivery

Can gift vouchers be returned?

Will my gift voucher expire?

How do I use my gift voucher?

Can a gift voucher be used to buy another gift voucher?

How do I know how much is left on my gift voucher?

Can I use more than one discount code?

Can I use my discount code on limited edition items?

How do I apply promo/discount codes?

Can more than one gift voucher be used towards a purchase?

Does my discount code expire?

Free Mini Bird Promotion

Discount Codes & Gift Vouchers

Can Metalbirds be sent as gifts?

Do you include order information in the shipment?

Gifting

How did this collaboration come to life?

What are the Lord of the Rings pieces made from?

Can you ship internationally?

How authentic is this collaboration?Updated 10 months ago