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Metalbird New Zealand Help Center

<p style=" border-box;-webkit-font-smoothing: antialiased;margin-top: 0px;margin-bottom: 1rem;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;" id="isPasted">Not exactly &#x2014; we use the very well-respected Courier Post as our freight partners. UPS published delivery times from dispatch follow:&#xA0;Most Areas: 1&#x2013;2 business daysRural and Remote Areas: 2&#x2013;3 business days<p style=" border-box;-webkit-font-smoothing: antialiased;margin-top: 0px;margin-bottom: 1rem;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;">As we come close to Christmas, we will try to find an Express service as an alternative.<p style=" border-box;-webkit-font-smoothing: antialiased;margin-top: 0px;margin-bottom: 1rem;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;">If you&#x2019;re up against a deadline (like a birthday or memorial), email us or use the our Digital Wingman&#xA0;chat to confirm whether we can meet it. &#xA0;We genuinely try to bend over backwards to help, so please try your luck.<p style=" border-box;-webkit-font-smoothing: antialiased;margin-top: 0px;margin-bottom: 1rem;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;">We&#x2019;re fast &#x2014; but not magic. Best to order early when you can.

Not exactly — we use the very well-respected Courier Post as our freight partners. UPS published delivery times from dispatch follow:. Most Areas: 1–2 business days. Rural and Remote Areas: 2–3 business days. As we come close to Christmas, we will tr

Do you offer express shipping?

Shipping & Delivery

What is Metalbird?

Who started Metalbird? Who's Phil?

Is Metalbird an art project or a brand?

Where are Metalbirds made?

Are Metalbirds environmentally friendly?

Do You Support Bird Conservation?

About Metalbird

What is a Metalbird made from?

Will my Metalbird rust?

How big are Metalbirds?

Are Metalbirds one piece?

Are Metalbirds suitable for outdoor use?

Installation: How  and where to install my bird?

Is It Safe to Install a Metalbird in a Tree?

I'm travelling. Can I take my Metalbird on the plane?

What are 'Seconds'?

Are Metalbirds Made in New Zealand?

Product Info

Can I use more than one discount code at checkout?

Can I change or cancel my order?

Can I update my Email or Shipping Address after I order?

Where is my order and can I track it?

Can I add a gift message after ordering?

Do you offer gift wrapping?

Orders & Changes

Where do you ship from?

How long does shipping take?

Can I ship to multiple addresses?

Do you ship to PO boxes?

Do you ship Internationally?

How much does shipping cost?

Should I Add Route Shipping Protection at Checkout?

My Order Arrived, But There's a Problem — What Now?

Can I Return My Metalbird?

Can I Get a Refund?

Can I Exchange My Metalbird for a Different One?

Returns & Damage

What comes in the box, how is it packed and is it ready to gift?

Is the packaging recyclable?

Unboxing & Packaging

Can I send a Metalbird as a gift?

Are Metalbirds used as memorials?

Can I send one as a sympathy gift?

Do you offer gift vouchers?

Is It a good housewarming gift?

Gifting & Memorials

What Is Corten Steel...And Why Is It Used in Metalbirds?

Will My Metalbird Rust? (Spoiler: Yes, But That’s Good)

Can I Keep the Original Look? (Clear Coat & Powder Coat Options)

How Long Will a Metalbird Last Outside?

Materials & Weathering

Do I Need to Create an Account to Order?

How Do I Reset My Password?

Account & Subscriptions

Do You Do Bulk or Corporate Orders?

How Can I Stock Metalbird in My Store?

Are Metalbirds Sold in Stores?

Do You Sell on Temu or Other Marketplaces?

Retail & Partnerships

12 Days of Christmas Sales Event

Are Metalbirds Safe Around Pets and Kids?

Do Metalbirds Scare Off Real Birds?

Do You Offer Custom Designs?

Do You Have a Lord of the Rings Collection?

Do You Ever Have Sales?

Other Stuff People Ask

Do you offer express shipping?Updated 4 months ago