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Everything you need to know about our Shipping - where we ship to...who we use...what options do we have available?
All NZ orders ship from our warehouse in Auckland.It’s a tight, efficient operation — not a massive warehouse, but big enough to keep birds moving. From here, we ship to throughout New Zealand (and to Australia!) using the Courier Post network. Our w
Most orders leave the warehouse within 1 to 2 business days after purchase. We ship all orders with CourierPost, straight from our HQ in Matakana, Auckland. We aim to dispatch same-day if you order before 12 noon NZT, Monday to Friday. Standard deliv
Not exactly — we use the very well-respected Courier Post as our freight partners. UPS published delivery times from dispatch follow:. Most Areas: 1–2 business days. Rural and Remote Areas: 2–3 business days. As we come close to Christmas, we will tr
Unfortunately, no. Each order can only be shipped to one address at a time. If you’re sending gifts to different people in different places, you’ll need to place separate orders — one for each shipping address. We know it’s not ideal if you’re sendin
Yes — but it’s not our favorite method.Technically, Courier Post does deliver to PO Boxes, but in reality, it can be slow or unreliable depending on the area. This tends to freak out the system sometimes!. If you’re able, we strongly recommend using
Can I Send a Metalbird to Someone Overseas?. From this site, you can order product to a New Zealand or Australian address — but if you’re sending outside New Zealand, you’ll usually get a better, faster deal by ordering from one of our local Metalbir
(What you pay, why it costs that, and where it goes). We don’t mark up shipping. What you pay at checkout is what the courier charges us — sometimes a bit less, depending on the order. We’re not trying to profit on postage, just get your bird to you
We get it — not everyone wants to add extras at checkout. But Route isn’t fluff — it’s peace of mind for your delivery. If your package goes missing, arrives broken, or vanishes from your doorstep, Route has your back. Add it at checkout, and if some