How long does delivery take?
We aim to have orders placed before midday shipped the same day but almost always, they'll be shipped within two business days to ensure you receive your Metalbird promptly.
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Delivery
My order was marked delivered but isn't here
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbours/building management who may have collected the package for you. On some occasions, packages may b
What do I do if I receive the wrong item in my order?
We are sorry to hear you received the wrong item in your order!. Please report your order issue in our Order Management portal for further assistance. Include a photo of the item received and the name of the missing item. We will be happy to assist!