If you are not satisfied with your purchase please contact us within 7 days from the date of purchase to arrange a refund or exchange. The item must then be sent back to us within 14 days from the date of purchase. Return shipping for a refund or exc
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 3-5 business days for the refund to reflect in your account.
Our return policy allows returns for unused products purchased in the last 7 days. If you are not satisfied with your purchase please contact us to arrange a refund or exchange. Items must be sent back to us within 14 days from the date of purchase.
Please make sure you’ve created your account first using your chosen email address and password, to log in to our website. You should have received an email from us to confirm the account. If you have created the account but have not received a confi
If you're attempting to change or cancel an order, please visit our Order Management portal as soon as possible and request a cancellation in the subject line. Our order processing system is designed to be fast, efficient, and secure. However, it's i
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order. We are available on our l
Here at Metalbird, we love adding a little extra joy to your purchase! Our "Free Mini" promotion offers a free miniature bird with qualifying orders. However, there are a few important details to keep in mind when taking advantage of this offer:. Dur